Restaurant scam sounds like a scan

My brother sent me this one... a scam during which a local restaurant is called "by it's regional office" and told to put cash ($700 in one instance) in an envelope and leave it in a ditch at a certain intersection, for bad service provided to a customer. Each time, restaurant employees complied with the caller's request. The caller of course knows the managers/owners of the restaurant names. But even so, to me, the story sounds suspect. Check out this News4Jax article.

Of course I say, you never know what you'd do in a situation until it happens. But for real, for bad service, you provide an apology. Even if you did refund or pay someone with the apology, leave the money in a ditch!?!?! I know we are taught to listen to what our superiors tell us, but for real, I am thinking I'd think this was some kind of test or something. I just don't know if I'd be responsible for complying.